Question 1

Can I preview a track before I buy it?

Accepted Answer

Yes, absolutely! Click the Play button next to your track of choice in the list above to hear a preview, click the 'i' button for more information about that track.

Question 2

What happens next after I check out?

Accepted Answer

You can download your new tracks instantly using the link on the confirmation page. You'll also receive an email with the link that you can use whenever you like. After 30 days, download links expire, so get your tracks downloaded before then.

Question 3

Email? What email?

Accepted Answer

If you didn't receive an emailed copy of the link to download your files after purchasing, then check your junk folder to start with, just in case it's got caught up in your spam filter. If there's still no luck then get in touch with your order information and we'll sort it out straightaway.

Question 4

What file format do these tracks come in? Will they work on Mac or PC, my phone or my iPad?

Accepted Answer

Our music and sound effects are delivered as high quality WAV files. This means that absolutely any device can play them, whether that’s a tablet, iPad, phone or laptop. These uncompressed, high quality files can be quite large in size, so make sure that your device has enough disk space for them. contact us if you require an alternative format.Track packs are delivered in a single Zip file, please make sure that your device is able to download and open these files to get to your music. Any issues please get in touch.

Question 5

Someone is talking over the music when I preview the tracks on this page. Is this noise on the tracks that I download?

Accepted Answer

Absolutely not. The watermark you can hear on the sample tracks is there to protect our work. The audio that you download after purchasing is free from watermarks, uninterrupted and performance ready.

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Frequently Asked Questions

Can I preview a track before I buy it?

What happens next after I check out?

Email? What email?

What file format do these tracks come in? Will they work on Mac or PC, my phone or my iPad?

Someone is talking over the music when I preview the tracks on this page. Is this noise on the tracks that I download?

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